Customer Service Management
A professional program to meet all sales needs from customer tracking and focusing on marketing and sales promotion.
Gain valuable insights into customer preferences.
Our restaurant CRM software helps you manage customer data and track preferences, boosting your sales and efficiency.
Administration
- Create, collect, and import different customer categories.
- All customer-related aspects in one place.
- Send quotes in just a few steps.
- Easily manage your workflow.
Possibilities
- Integrates with email and text messaging.
- Automatically assess interested customers.
- Automatically create the interested customer process.
- Assign teams and schedule events.
Follow-up
- Schedule calls, messages, or quotes.
- Easily communicate by integrating emails into your workflow.
- All team communications in one place.
- Data reports are updated automatically.
All the features done right.
Lead Management
Capture & Manage Leads
Collect leads from your website, email, and social media in one place.
Never miss an opportunity and assign leads instantly to your sales team.
Sales Pipeline
Visual Sales Pipeline Control
Track every deal with a clear, drag-and-drop pipeline view.
Stay organized, identify bottlenecks, and close opportunities faster.
Automation & Follow-Ups
Smart Automation & Follow-Ups
Automate tasks, reminders, and follow-ups to save time.
Ensure every lead is nurtured and no deal is forgotten.
Communication Hub
Centralized Customer Communication
Manage emails, calls, and interactions in one place.
Keep a complete history of every customer conversation.
Reporting & Forecasting
Real-Time Reports & Sales Forecasts
Analyze performance with live dashboards and insights.
Make data-driven decisions and predict future revenue accurately.
Activity & Task Management
Plan Activities & Stay Organized
Schedule meetings, calls, and tasks easily.
Keep your team aligned and improve daily productivity.
Integration with Apps
Seamless Integration with Business Apps
Connect CRM with sales, marketing, accounting, and more.
Manage your entire business from one unified platform.
Customization & Flexibility
Fully Customizable to Your Workflow
Adapt pipelines, fields, and processes to match your business needs.
Scale as your business grows.
Why Reasturants Choose NoveTap
Integrate the restaurant CRM system with your POS and built-in online ordering to streamline operations and maximize efficiency.
~ Ahmed Ismail – Owner of the Fishland, Cairo Egyp
“Integrate the restaurant CRM system with your POS and built-in online ordering to streamline operations and maximize efficiency.”
~ Ahmed Ismail – Owner of the Fishland, Cairo Egypt
“Integrate the restaurant CRM system with your POS and built-in online ordering to streamline operations and maximize efficiency.”
~ Ahmed Ismail – Owner of the Fishland, Cairo Egypt