Saying hello just got easier wavy
NoveTap Live Chat is the perfect solution to provide efficient and real-time support to your website visitors, ensuring an outstanding customer support experience no matter who you are talking to.
Cut Costs & Boost Efficiency with Your Website
Features
Live chat with website visitors is fully integrated with your website and online store. It’s easy to use and always accessible through a chat window on your site pages.
Create multiple chat channels to manage different aspects of your business (customer support, website inquiries, and more)
View a live list of visitors browsing your pages in real time
Access a list of current website visitors and send direct chat invitations
Set up automated responses using predefined questions and answers
Receive instant notifications for new conversations anywhere in the system
Reports
Access detailed records for every conversation, including participants, dates, duration, ratings, and more.
Track chat performance and engagement using a variety of metrics
Measure support team performance, including number of chats, duration, and response time
View customer feedback and ratings for live chat interactions
Reports (Store & Website)
Your website displays all products with pricing, allowing customers to browse, place orders, and complete payments easily.
Fully integrated website and online store with hosting included
Modern design tailored for online store services with complete business information
Cloud hosting included in the subscription
Connect social media accounts and add all business contact details easily
Reports
Access detailed records for every conversation, including participants, dates, duration, ratings, and more.
Track chat performance and engagement using a variety of metrics.
Measure support team performance, including number of chats, duration, and response time.
View customer feedback and ratings for live chat interactions.
Reports (Store & Website)
Your website displays all products with pricing, allowing customers to browse, place orders, and complete payments easily.
Fully integrated website and online store with hosting included.
Modern design tailored for online store services with complete business information.
Cloud hosting included in the subscription.
Connect social media accounts and add all business contact details easily.
Why Reasturants Choose NoveTap
Integrate the restaurant CRM system with your POS and built-in online ordering to streamline operations and maximize efficiency.
~ Ahmed Ismail – Owner of the Fishland, Cairo Egypt
“Integrate the restaurant CRM system with your POS and built-in online ordering to streamline operations and maximize efficiency.”
~ Ahmed Ismail – Owner of the Fishland, Cairo Egypt
“Integrate the restaurant CRM system with your POS and built-in online ordering to streamline operations and maximize efficiency.”
~ Ahmed Ismail – Owner of the Fishland, Cairo Egypt